Shipping Policy
At Cardea Biotech, we are committed to ensuring the timely and secure delivery of our dermatology and aesthetic pharmaceutical products. We work with trusted logistics partners to provide reliable shipping services across our serviceable locations.
Orders are typically processed within 1–3 business days after confirmation and payment verification. Once shipped, delivery times may vary depending on the destination, availability of products, and local courier services. Customers will receive shipping updates and tracking information, where applicable.
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as weather conditions, transportation disruptions, public holidays, or regulatory requirements.
Customers are responsible for providing accurate shipping information. Cardea Biotech will not be liable for delays or failed deliveries resulting from incorrect or incomplete address details provided during the ordering process.
Upon receiving your order, please inspect the package carefully. If you receive a damaged or incorrect product, contact our support team within 48 hours of delivery for assistance.
For shipping-related inquiries, please contact us at support@cardeabiotech.com. We appreciate your trust in Cardea Biotech and remain dedicated to providing quality healthcare solutions with dependable delivery services.